Your mobile number will remain active within 60 days from the date you first activated it. You can use the same SIM and mobile number within 60 days only. You will need to recharge the plan to continue using the service,
Your PUK code is displayed on the SIM card holder that came in your starter pack. If you have already registered and have a My Lycamobile account, you can find your PUK code displayed there. Alternatively, you can call Lyca Customer Services team on 1-845-301-1612 and they will be happy to help you.
If your mobile phone screen shows any of the following error message on the first insert of Lycamobile SIM into your phone: ‘blocked’, ‘barred’, ‘incorrect SIM’ or ‘SP lock’, your mobile may be locked to another network.
Please contact your current provider to request the code which will allow you to remove your SIM lock.